Lounge Reports
Lounge survey data analytics
Let us report back to you! We will provide valuable insights on all lounge survey metrics, analysing results by customer demographic and criteria. Reports are delivered in 3 month blocks, and up to 3 years of survey data can be analysed.
| LOUNGE REPORT FEATURES | INCLUDED |
|---|---|
| 3 Month blocks of Survey Data analysed | ✔ |
| All Survey Metrics reported on | ✔ |
| Identify key trends | ✔ |
| View scores by Time of Day | ✔ |
| View scores by Day of the Week | ✔ |
| View scores by Time Spent in the Lounge | ✔ |
| View scores by Age Group | ✔ |
| View scores by Gender | ✔ |
| View scores by Nationality | ✔ |
| View scores by Country of Residence | ✔ |
| View scores by Airline travelled with | ✔ |
| Lounge Location strengths and weaknesses | ✔ |
| Staff Service strengths and weaknesses | ✔ |
| Lounge Space and Crowding strengths and weaknesses | ✔ |
| Lounge Facilities strengths and weaknesses | ✔ |
| Food and Beverages strengths and weaknesses | ✔ |
| Lounge Cleanliness strengths and weaknesses | ✔ |
| Revenue optimisation recommendations | ✔ |
| Lounge promotion and marketing suggestions | ✔ |
| Pricing | contact us |
Lounge Report features
All Metrics included
All survey metrics are analysed and reported on. For the lounge survey, this includes over 40 key metrics.
Identify Trends
By analysing survey data, we can identify patterns in customer opinions and behaviours, and predict future trends.
Scores by Criteria
View customer satisfaction scores for key metrics based on survey criteria, e.g. date of travel, time of visit, length of stay etc.
What next?
To enquire about our Lounge Reporting options, please get in touch with us, we will get back to you as soon as possible!
