Solutions

Customer experience platform


Turn data into insights

Visualise customer survey data on easy to understand charts, access advanced filter options and view sentiment analysis and opinion mining.


  • Ready made customer surveys
  • Real-time data collection
  • Targeted surveys
  • Minimal training required
  • No expensive hardware
  • Easy set up
  • Carousel survey option

Elevate customer experience while navigating a new era in air travel.

Airline customer experience

Even before the booking process has begun, potential customers are experiencing your Airline. That experience doesn't always end when the customer lands at their final destination. Analyse the end-to-end customer experience using PAX Insights.


  • Targeted surveys
  • Real-time data
  • Check-in feedback
  • Seat comfort feedback
  • Staff service feedback

Visualise custome survey data on charts, access advanced filter options and view sentiment analysis and opinion mining.

Airport customer experience

Even before they arrive, potential customers are experiencing your Airport. That experience doesn't always end when the customer leaves the Airport. Analyse the end-to-end customer experience using PAX Insights.


  • Targeted surveys
  • Real-time data
  • Food + Beverage feedback
  • Security feedback
  • Immigration feedback

Visualise custome survey data on charts, access advanced filter options and view sentiment analysis and opinion mining.

Lounge customer experience

Even before arriving at reception, potential customers are experiencing your Lounge. That experience doesn't always end when the customer leaves the Lounge. Analyse the end-to-end customer experience using PAX Insights.


  • Targeted surveys
  • Real-time data
  • Staff service feedback
  • Food + Beverages feedback
  • Space + Crowding feedback

Visualise custome survey data on charts, access advanced filter options and view sentiment analysis and opinion mining.

Airport Hotel customer experience

Even before checking-in, potential customers are experiencing your Airport Hotel. That experience doesn't always end when the customer checks-out. Analyse the end-to-end customer experience using PAX Insights.


  • Targeted surveys
  • Real-time data
  • Check-in feedback
  • Room feedback
  • Facility feedback

Visualise custome survey data on charts, access advanced filter options and view sentiment analysis and opinion mining.