Let us report back to you! We will provide insights on all survey metrics, analysing results by customer demographic and criteria. Reports are delivered in 3 month blocks, and up to 3 years of survey data can be analysed.
We have included some frequently asked questions about our Survey Data Reporting service. If your question is not listed, please contact us.
Our reports analyse 3 month blocks of customer survey data. We will analyse up to 3 years of customer survey data.
To receieve a current price list, please get in touch:
No! However, we recommend you sign up to a Free Plan or a Paid Plan before requesting a Report.
Our Reports are based on customer survey data. Our free plan lets you create targeted surveys that you can then send out to your customers. The more completed surveys your organisation has receieved, the more insights our Reports will uncover.
Once payment for your Report has been confirmed, we will aim to have the completed report with you in 10 to 14 working days.
Reports include insights on all survey metrics. They identify customer satisfaction scores for key metrics based on demographics, e.g country of residence, age, type of traveller etc. We also calculate customer satisfaction scores for key metrics based on survey criteria, e.g. date of travel, length of flight, cabin type etc. By analysing survey data, we can identify patterns in customer opinions and behaviours, and predict future trends.
Reports include the criteria section of the survey, as well as each section of the customer survey. For the Airline survey, sections include:
